At IPTVon.me, we stand behind the quality of our IPTV service and work hard to ensure customer satisfaction. If our service does not meet your expectations, you may qualify for a refund under the terms below.
✅ 7-Day Money-Back Guarantee (Retail Customers)
You are entitled to a 100% refund if:
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You request it within 7 days of your purchase.
The refund process is simple. Just contact our support team with your order details and reason for the request.
⚠️ After 7 Days – Partial Refunds
If a problem arises after the 7-day period and we are unable to resolve it, we will offer a partial refund based on the time you’ve used the service.
Example:
If you purchased a 12-month subscription for €65 and used 3 months, we will deduct €24 for the used time and refund the remaining €41.
❌ No Refunds for Reseller Plans or Credit Purchases
All reseller credits and panel access are final and non-refundable once delivered. By purchasing a reseller package, you confirm that you understand how the system works.
💬 Need Help?
We are here to help. If you’re facing issues with your service, contact us first — we’ll do everything we can to resolve it quickly.
📧 Email: [email protected]