What is IPTV?
IPTV (Internet Protocol Television) is a service that delivers television content over the internet instead of traditional satellite or cable formats.
Do I need a smart TV?
No, IPTV works on many devices including smart TVs, Android/iOS phones, tablets, TV boxes, Firestick, and PCs. A compatible app is required.
How many devices can I use at once?
Each IPTV subscription supports one device at a time unless you buy a multi-connection plan.
Can I request a free trial?
Yes, we offer a 24-hour trial. Contact our support team to request one.
Do I need a VPN?
We recommend using a VPN in regions with IPTV restrictions to ensure better privacy and stability.
What if a channel doesn't work?
Channel availability may vary. We update our playlists weekly. Report any offline channels and we’ll try to restore them if possible.
Can I use IPTV while traveling?
Yes, you can use it from anywhere with a good internet connection. Some countries may require a VPN to access content.
How do I install IPTV?
We’ll send you a step-by-step guide after purchase. It’s a quick setup with any compatible app like IPTV Smarters, XCIPTV, or TiviMate.
Are adult channels included?
No, we do not offer adult.
Do you support Catch-Up TV?
Yes, Catch-Up is available on select channels (mainly news and sports) depending on the provider.
Can I resell your IPTV service?
Yes! We offer a reseller program with full dashboard access. You can manage clients, add credits, and grow your own IPTV business.
Are refunds available?
Retail users have a 7-day money-back guarantee. Reseller credits are non-refundable once issued.
How long does it take to activate my subscription?
Orders are usually processed within a few minutes to a few hours after payment. You’ll receive your login details via email.
Can I change from M3U to MAG or vice versa?
Once the subscription is activated, it cannot be changed to another format. Please specify the format correctly during checkout.